Support

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Frequently Asked Questions

The Writing Mastery Community is the best place to ask questions and to help other writers by contributing your own thoughts and tips. 

Each course has its own Topic section in the Community where you can post your questions and get help.

We also host regular live Webinars where Jessica Brody will be available to answer questions.

The Writing Mastery Community is the best place to ask questions and to help other writers by contributing your own thoughts and tips. 

We have a topic section dedicated to each Course, a topic for finding critique partners, and a topic for general questions. 

We also host regular live Webinars where Jessica Brody will be available to answer questions. 

Your Writing Mastery Membership includes access to all our courses, our live webinars and the Writing Mastery Community. 

You can change your password any time by clicking your Avatar in the top right of the page, and clicking Settings. 

On the Settings page, you can change your password, and also edit your personal information or billing info, email settings, upload a new Avatar image, and change your Time zone.

We have a 30-day money-back guarantee. If you find that the Writing Mastery courses or membership isn't right for you, send a message to our support team at writingmasteryacademy@gmail.com within the first 30 days and request a refund. 

For Memberships, you can cancel anytime, but if you cancel, you lose access to all Courses and bonuses. After the first month, there are no refunds on any prior month, but you can cancel your next month.

You can cancel your Writing Mastery Membership at any time. 

  • Click on their Avatar in the top right of the page.
  • Select Settings from the dropdown
  • Click Billing Info in the top right of the page.
  • Click Cancel (if you signed up using a credit card) or click to the link to go to your Recurring Payments page on PayPal (if you signed up with PayPal) and you can cancel from there. 

Still need help?

Not to worry! You can always email our support team at support@writingmastery.com and we'll get back to you as soon as possible (usually within 2 business days).

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